Outgoing Store Email Delivery Issues — Volusion Incident Timeline & Status

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Volusion Status

Outgoing Store Email Delivery Issues

Started

Oct 14, 8:12 PM UTC

Resolved

Oct 15, 1:36 PM UTC

Duration

17 hrs 23 min

Resolvedminor impactVendor link

Affected:Email Services

Update timeline

ResolvedOct 15, 1:36 PM

This incident has been resolved.

MonitoringOct 14, 9:11 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 14, 8:25 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 14, 8:12 PM

We are currently investigating an issue affecting our email delivery service. Core store operations and transactions are still processing. We will provide another update here as we learn more.