Our service is experiencing issues — Veriff Incident Timeline & Status

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Veriff Status

Our service is experiencing issues

Started

Jul 7, 9:06 PM UTC

Resolved

Jul 7, 11:43 PM UTC

Duration

2 hrs 36 min

Resolvedminor impactVendor link

Affected:Verification Decisions Verification Decisions

Update timeline

ResolvedJul 7, 11:43 PM

This incident has been resolved.

MonitoringJul 7, 9:32 PM

A fix has been implemented and we are monitoring the results.

InvestigatingJul 7, 9:07 PM

We are continuing to investigate this issue.

InvestigatingJul 7, 9:06 PM

We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.