Veriff Status
Our service is experiencing issues

Started

Resolved

Duration

38 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

We have rolled back a failing component deployment that was causing elevated decision times. Following a monitoring period, all systems have returned to normal operation. We apologize for any inconvenience this may have caused.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are continuing to investigate this issue.

Investigating

We are actively monitoring an issue that is causing some automated sessions to experience higher decision times than usual. This issue is not affecting all sessions, so you may or may not be impacted. Our team is currently investigating the root cause. We will provide another update as soon as we identify the affected component and have more information to share.

Our service is experiencing issues — Veriff Incident Timeline & Status — DevHelm