Veriff Status
Our service is experiencing issues

Started

Resolved

Duration

1 hr 22 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region. Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.

Identified

We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

Our service is experiencing issues — Veriff Incident Timeline & Status — DevHelm