Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.

We are continuing to investigate this issue.

We have identified an issue with a component update that is causing more sessions than usual to be routed to manual review. As a result, decision times for hybrid sessions (automatic decisions with manual fallback) may be longer than usual. We are actively working on a fix and will provide updates as more information becomes available.