Internet connectivity issues with Cloudflare and AWS — Vanilla Forums Incident Timeline & Status

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Vanilla Forums Status

Internet connectivity issues with Cloudflare and AWS

Started

Aug 22, 11:17 AM UTC

Resolved

Aug 22, 11:52 AM UTC

Duration

35 minutes

Resolvedminor impactVendor link

Affected:AWS Canada Central Corporate Plan Communities AWS Canada Central Enterprise Plan Communities AWS Canada Central Webhooks & Queue System AWS EU Central Enterprise Plan Communities AWS US West Corporate Plan Communities AWS US West Enterprise Plan Communities VexxHost Canada Central Corporate Plan Communities VexxHost Canada Central Enterprise Plan Communities VexxHost Canada Central Webhooks & Queue System VexxHost US West Corporate Plan Communities VexxHost US West Enterprise Plan Communities VexxHost US West Webhooks & Queue System

Update timeline

ResolvedAug 22, 11:52 AM

This incident has been resolved.

MonitoringAug 22, 11:48 AM

Our hosting provider have fixed the issue and services are coming back online.

InvestigatingAug 22, 11:17 AM

We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.