Validic V1 Status
Fitbit Nutrition Data Sync Errors

Started

Resolved

Duration

22 hrs 35 min

Resolvedminor impactVendor link
Affected:Fitbit

Update timeline

Resolved

Fitbit made an adjustment on their side and the issue is fully resolved

Identified

We've identified an issue causing increased errors when syncing nutrition data from Fitbit, resulting in "500 Internal Server Error" entries appearing in client logs. The issue is due to recent unexpected changes in Fitbit's nutrition data format. Our engineering team is actively working on an update to handle these changes. We've reached out to Fitbit for clarification and are monitoring the situation closely. We will provide further updates as new information becomes available. Thank you for your patience.