[FI-HEL2]: File Storage Issues — UpCloud Incident Timeline & Status

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[FI-HEL2]: File Storage Issues

Started

Sep 28, 2:01 PM UTC

Resolved

Sep 28, 4:41 PM UTC

Duration

2 hrs 39 min

Resolvedminor impactVendor link

Affected:FI-HEL2: File Storage

Update timeline

ResolvedSep 28, 4:41 PM

This incident has been resolved.

MonitoringSep 28, 3:34 PM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 28, 2:01 PM

We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.