Twilio Status
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil

Started

Ongoing

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Duration

2 hrs 48 min

Identifiedminor impactVendor link

Update timeline

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs, Short Codes, and Long Codes to Claro Brazil — Twilio Incident Timeline & Status — DevHelm