SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States — Twilio Incident Timeline & Status

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Twilio Status

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

Started

Oct 23, 1:24 PM UTC

Resolved

Oct 23, 2:33 PM UTC

Duration

1 hr 9 min

Resolvedminor impactVendor link

Affected:SMS Long Code, North America SMS Short Code, North America

Update timeline

ResolvedOct 23, 2:33 PM

The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

IdentifiedOct 23, 1:57 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 23, 1:24 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.