Turvo Driver App - Shipment Visibility Issue — Turvo Incident Timeline & Status

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Turvo Status

Turvo Driver App - Shipment Visibility Issue

Started

Jul 14, 4:03 PM UTC

Resolved

Jul 14, 7:02 PM UTC

Duration

2 hrs 59 min

Resolvedmajor impactVendor link

Affected:Driver app

Update timeline

ResolvedJul 14, 7:02 PM

This incident has been resolved.

MonitoringJul 14, 6:43 PM

The issue has been resolved, and drivers are now able to successfully accept their invitations. We have verified that the invitation acceptance flow is functioning normally.

IdentifiedJul 14, 4:03 PM

We are currently investigating an issue where some drivers are unable to view their shipments in the Turvo Driver App. We will provide another update as soon as more information is available.