Degraded performance for some customers
Started
Resolved
Duration
1 hr 50 min
Update timeline
Resolved
This incident has been resolved as of 13:55 UTC. We identified a resource imbalance affecting a subset of customers' requests and have since rebalanced resources to restore normal performance.
Monitoring
We have increased resources to mitigate the issue and are working to identify the cause.
Investigating
We are investigating reports of high latency and degraded performance affecting a subset of customers across multiple versions. Some users may experience delays or timeouts when loading and using Tulip. We will provide an update shortly.