Edge System Degraded Performance — TrueLayer Incident Timeline & Status

Try DevHelm Uptime

TrueLayer Status

Edge System Degraded Performance

Started

Sep 17, 5:44 PM UTC

Resolved

Sep 17, 6:45 PM UTC

Duration

1 hr 1 min

Resolvedminor impact

Affected: From 🇬🇧 TRYEGB22XXX To 🇬🇧 TRYEGB22XXX Data (UK & Europe)From 🇪🇺🇩🇪 SXPYDEHHXXX From 🇪🇺🇩🇰 SXPYDKKKXXX From 🇪🇺🇪🇪 LHVBEE22XXX From 🇪🇺🇫🇮 TRYEFIH2XXX From 🇪🇺🇫🇮 TRYEFIH3XXX From 🇪🇺🇫🇷 TRYEFRP2AAA From 🇪🇺🇫🇷 TRYEFRP2XXX From 🇪🇺🇫🇷 TRYEFRP3XXX From 🇪🇺🇮🇪 TRYEIE22 From 🇪🇺🇮🇪 TRYEIE23XXX From 🇪🇺🇵🇱 PPABPLPKXXX From 🇬🇧 TRYEGB22 Signup+To external accounts To 🇪🇺🇩🇪 SXPYDEHHXXX To 🇪🇺🇩🇰 SXPYDKKKXXX To 🇪🇺🇪🇪 LHVBEE22XXX To 🇪🇺🇫🇮 TRYEFIH2XXX To 🇪🇺🇫🇮 TRYEFIH3XXX To 🇪🇺🇫🇷 TRYEFRP2AAA To 🇪🇺🇫🇷 TRYEFRP2XXX To 🇪🇺🇫🇷 TRYEFRP3XXX To 🇪🇺🇮🇪 TRYEIE22 To 🇪🇺🇮🇪 TRYEIE23XXX To 🇪🇺🇵🇱 PPABPLPKXXX To 🇬🇧 TRYEGB22 Verification

Update timeline

ResolvedSep 17, 6:45 PM

Our edge system experienced a short period of degraded performance which may have caused for your requests to timeout. This is resolved. Impact start time: 17/09/2026, 18:05 BST Impact end time: 17/09/2026, 18:09 BST Client actions: None

MonitoringSep 17, 5:44 PM

Our edge system experienced a short period of degraded performance which may have caused for your requests to timeout. We are monitoring all system activities following recovery. Impact start time: 17/09/2026, 18:05 BST Impact end time: 17/09/2026, 18:09 BST Client actions: None