EUR Payouts Delayed Settlement — TrueLayer Incident Timeline & Status

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TrueLayer Status

EUR Payouts Delayed Settlement

Started

Oct 21, 9:08 PM UTC

Resolved

Oct 21, 9:08 PM UTC

Duration

less than a minute

Resolvedminor impact

Affected:From 🇪🇺🇩🇪 SXPYDEHHXXX From 🇪🇺🇩🇰 SXPYDKKKXXX From 🇪🇺🇫🇮 TRYEFIH3XXX From 🇪🇺🇫🇷 TRYEFRP3XXX From 🇪🇺🇮🇪 TRYEIE23XXX To 🇪🇺🇩🇪 SXPYDEHHXXX To 🇪🇺🇩🇰 SXPYDKKKXXX To 🇪🇺🇫🇮 TRYEFIH3XXX To 🇪🇺🇫🇷 TRYEFRP3XXX To 🇪🇺🇮🇪 TRYEIE23XXX

Update timeline

ResolvedOct 21, 9:08 PM

We experienced a service degradation with EUR payouts due to an issue with our Banking Partner. Clients may have seen delayed settlement of payouts. The issue is now resolved and payouts are now settling as normal. Impact start time: 21/10/2026, 21:08 UTC Impact end time: 21/10/2026, 21:23 UTC Client actions: None