TrueLayer Status
GBP Payouts Delayed Settlement

Started

Resolved

Duration

1 hr 8 min

Resolvedminor impact

Update timeline

Resolved

The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. This is now resolved. Impact start time: 25/09/2026, 11:04 UTC Impact end time: 25/09/2026, 12:37 UTC Client actions: None

Monitoring

We are observing an improvement in processing, and the backlog of delayed settlement webhooks has started to clear. We are monitoring the situation closely and will provide further updates as progress continues. Impact end time: 25/09/2026, 11:04 UTC Client actions: None

Identified

We are experiencing a service degradation with GBP payments. Clients may be seeing delayed settlement of payouts. We are investigating this with our Banking Partner. Impact start time: 25/09/2026, 11:04 UTC Client actions: None

GBP Payouts Delayed Settlement — TrueLayer Incident Timeline & Status — DevHelm