Tricentis AI services disruption — tricentis Incident Timeline & Status

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tricentis Status

Tricentis AI services disruption

Started

Sep 23, 9:35 AM UTC

Resolved

Sep 23, 2:17 PM UTC

Duration

4 hrs 42 min

Resolvedcritical impact

Affected:AP-SOUTHEAST-1 AP-SOUTHEAST-2 AP-SOUTHEAST-2 Australia East Canada Central EU-WEST-1 EU-WEST-3 East US Japan East SAP: East US SAP: Europe SAP: West Europe Southeast Asia US-EAST-1 US-EAST-1 US-EAST-2 US-WEST-2 West Europe

Update timeline

ResolvedSep 23, 2:17 PM

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

MonitoringSep 23, 10:17 AM

👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

InvestigatingSep 23, 9:39 AM

🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.

InvestigatingSep 23, 9:35 AM

🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.