Treasure AI Status
[All Regions] Transactional email delivery delays

Started

Resolved

Duration

28 days

Resolvedmajor impactVendor link

Update timeline

Resolved

We are no longer observing any delivery delays. We have enhanced our monitoring and will continue to watch for disruptions. If you notice any sluggish delivery, please contact our support team for assistance.

Monitoring

Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 14 days, or sooner if conditions change.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service. Other email services remain unaffected. We will provide another update within seven days, or sooner if conditions change.

Monitoring

Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 7 days.

Monitoring

Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 24 hours.

Monitoring

Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 2 hours.

Identified

We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests. Other email services are operating normally. We will provide another update within 30 minutes.

[All Regions] Transactional email delivery delays — Treasure AI Incident Timeline & Status — DevHelm