Degraded Application Performance - Send Email Connector — Tray.ai Incident Timeline & Status

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Tray.ai Status

Degraded Application Performance - Send Email Connector

Started

Sep 30, 2:43 PM UTC

Resolved

Sep 30, 4:04 PM UTC

Duration

1 hr 21 min

Resolvedminor impactVendor link

Affected:Other

Update timeline

ResolvedSep 30, 4:04 PM

This incident has been resolved.

MonitoringSep 30, 3:14 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 30, 3:03 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 30, 2:43 PM

Starting from 14:08 UTC, users may have experienced issues with the Send Email connector in the US region. Our engineers are investigating the issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.