Elevated API errors and latency — Trainual Incident Timeline & Status

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Trainual Status

Elevated API errors and latency

Started

Jul 23, 2:34 PM UTC

Resolved

Jul 23, 4:44 PM UTC

Duration

2 hrs 10 min

Resolvedminor impactVendor link

Affected:API

Update timeline

ResolvedJul 23, 4:44 PM

This incident has been resolved.

MonitoringJul 23, 3:29 PM

API performance has stabilized and error rates and latency have returned to normal levels. We're continuing to monitor to ensure the issue is fully resolved.

InvestigatingJul 23, 2:34 PM

We're currently investigating reports of degraded API performance. Some users may experience slower-than-usual response times and intermittent errors or timeouts.