[Editor] Some customers experienced read-only editors — Tiny Technologies Incident Timeline & Status

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Tiny Technologies Status

[Editor] Some customers experienced read-only editors

Started

Sep 24, 9:45 AM UTC

Resolved

Sep 24, 3:15 PM UTC

Duration

5 hrs 29 min

Resolvedmajor impactVendor link

Affected:Tiny Cloud

Update timeline

ResolvedSep 24, 3:15 PM

Editor access was restored at 15:07 UTC.

IdentifiedSep 24, 2:15 PM

The issue has been identified and a fix is being implemented. Editors entered read-only mode due to an account configuration issue. No data was lost and no subscriptions were affected.

InvestigatingSep 24, 9:45 AM

A subset of customers experienced their TinyMCE editor entering read-only mode.