Thunkable Status Page Status
Technical Support System Experiencing High Latency

Started

Resolved

Duration

2 hrs 3 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Investigating

We are continuing to investigate this issue.

Investigating

Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

Technical Support System Experiencing High Latency — Thunkable Status Page Incident Timeline & Status — DevHelm