ThousandEyes Status
Delays in Network & App Synthetics Alerts

Started

Resolved

Duration

4 hrs 18 min

ResolvedVendor link

Update timeline

Resolved

This issue has been resolved. All services have returned to normal operation and are performing as expected.

Monitoring

The issue is successfully mitigated. All services have returned to normal operation and are performing as expected. We will continue to monitor the systems closely to ensure ongoing stability.

Identified

We have identified the issue and implemented mitigation steps. We expect the system to return to normal within the next hour and are continuing to monitor recovery.

Investigating

Starting at 8/20/26 at 3:15 AM UTC, users may have seen some delays in triggering Network & App Synthetics alerts or clearing existing Network & App Synthetics alerts. We are currently investigating this issue