ThousandEyes Status
Service Degradation Affecting Logins in EU Region

Started

Resolved

Duration

17 hrs 4 min

ResolvedVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

Monitoring confirms the fix has been successful and users can login. We will continue to monitor.

Identified

A fix has been implemented and we are seeing signs of recovery. We are monitoring the results.

Investigating

Starting at 07:15 UTC, some users in the EU1 region are unable to login. API requests are unaffected. We are investigating the issue