Tavus Status
Intermittent Response Issues with Cartesia TTS

Started

Resolved

Duration

14 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

Cartesia has fully restored service, and conversations using Cartesia TTS are responding normally.

Monitoring

Cartesia has restored service, and conversations using Cartesia TTS are responding normally again. We are actively monitoring the service to ensure continued stability.

Identified

We are working with Cartesia to restore normal service as quickly as possible. Upstream status: https://status.cartesia.ai/

Investigating

We are investigating an issue affecting a small number of conversations configured to use Cartesia for TTS. PAL may intermittently fail to respond during conversations. We are actively investigating the cause.