Tavus Status
Some Conversations Failing to Start

Started

Resolved

Duration

26 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

All conversations are starting normally.

Monitoring

All traffic has been routed away from the affected provider, and conversations are starting normally. We are actively monitoring the service to confirm continued stability.

Identified

One of our GPU providers is experiencing networking issues, which is impacting conversations configured to use Cartesia for TTS and may cause them to fail to start. We are actively routing traffic away from the affected region

Investigating

An outage affecting one of our GPU providers is causing elevated error rates for some conversations