Some Conversations Failing to Start
Started
Resolved
Duration
26 minutes
Affected:Conversational Video Interface
Update timeline
Resolved
All conversations are starting normally.
Monitoring
All traffic has been routed away from the affected provider, and conversations are starting normally. We are actively monitoring the service to confirm continued stability.
Identified
One of our GPU providers is experiencing networking issues, which is impacting conversations configured to use Cartesia for TTS and may cause them to fail to start. We are actively routing traffic away from the affected region
Investigating
An outage affecting one of our GPU providers is causing elevated error rates for some conversations