Cartesia Incident — Tavus Incident Timeline & Status

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Tavus Status

Cartesia Incident

Started

Aug 1, 1:40 AM UTC

Resolved

Aug 1, 1:59 AM UTC

Duration

18 minutes

Resolvedmajor impactVendor link

Affected:Conversational Video Interface

Update timeline

ResolvedAug 1, 1:59 AM

This incident has been resolved.

MonitoringAug 1, 1:52 AM

We are seeing traffic return to normal

IdentifiedAug 1, 1:44 AM

https://status.cartesia.ai/ Cartesia is failing over traffic. Elevnlabs users are not affected

InvestigatingAug 1, 1:40 AM

An outage affecting our upstream TTS provider, Cartesia, is causing some conversations using Cartesia as the default TTS to fail to start. Elevenlabs users are not affected