Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2) — Sumo Logic Incident Timeline & Status

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Sumo Logic Status

Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2)

Started

Aug 13, 9:10 PM UTC

Resolved

Aug 13, 10:02 PM UTC

Duration

52 minutes

Resolvedminor impactVendor link

Affected:Logs Collection Metrics Collection Tracing Collection

Update timeline

ResolvedAug 13, 10:02 PM

We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

MonitoringAug 13, 9:32 PM

We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

IdentifiedAug 13, 9:12 PM

We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

InvestigatingAug 13, 9:10 PM

We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.