Problem with Cloud SIEM Processing in Europe 1 (EU) — Sumo Logic Incident Timeline & Status

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Sumo Logic Status

Problem with Cloud SIEM Processing in Europe 1 (EU)

Started

Aug 19, 5:44 PM UTC

Resolved

Aug 19, 6:31 PM UTC

Duration

47 minutes

Resolvedminor impactVendor link

Affected:Cloud SIEM Processing

Update timeline

ResolvedAug 19, 6:31 PM

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

MonitoringAug 19, 6:23 PM

We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

IdentifiedAug 19, 6:15 PM

We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

InvestigatingAug 19, 5:44 PM

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.