Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) — Sumo Logic Incident Timeline & Status

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Sumo Logic Status

Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)

Started

Sep 18, 9:57 PM UTC

Resolved

Sep 18, 10:07 PM UTC

Duration

9 minutes

Resolvedmajor impactVendor link

Affected:Cloud SIEM APIs Cloud SIEM APIs Cloud SIEM UI Cloud SIEM UI

Update timeline

ResolvedSep 18, 10:07 PM

We are no longer seeing issues with Cloud SIEM APIs and Cloud SIEM UI and normal operation has been restored at this time.

MonitoringSep 18, 9:59 PM

We have implemented a fix for the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are currently monitoring the results.

IdentifiedSep 18, 9:57 PM

We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.