Problem with Cloud SIEM APIs in North America 2 (US2) — Sumo Logic Incident Timeline & Status

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Sumo Logic Status

Problem with Cloud SIEM APIs in North America 2 (US2)

Started

Nov 5, 8:29 AM UTC

Resolved

Nov 5, 9:08 AM UTC

Duration

38 minutes

Resolvedmajor impactVendor link

Affected:Cloud SIEM APIs

Update timeline

ResolvedNov 5, 9:08 AM

We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

MonitoringNov 5, 8:44 AM

We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.

InvestigatingNov 5, 8:29 AM

We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.