This incident has been resolved. Support is fully operational.

Our engineers have identified the source of the issue, are implementing the fix, and continuing to monitor. If you need assistance, please <a href="https://support.sugarsync.com/hc/en-us/requests/new" target="_blank">submit a ticket</a>, and we will respond as soon as systems are fully restored.

Our support team is currently experiencing limited access to internal tools due to network maintenance. SugarSync accounts and data are unaffected; customers can log in and use the service as normal. Our engineering team is actively working to restore full support capabilities. If you need assistance, please <a href="https://support.sugarsync.com/hc/en-us/requests/new" target="_blank">submit a ticket</a>, and we will respond as soon as systems are fully restored.