This incident has been resolved.

The issue has been identified and a fix is being implemented.

The National Student Clearinghouse is experiencing technical issues with our secure FTP access and fulfillment of transcript orders with digital signatures and rights management. We are currently investigating this issue and will let you know as soon as it is resolved. We apologize for this inconvenience and are working to resolve this issue as quickly as possible. Please note that we are unable to respond to questions sent to this email address.