Cisco Secure Access Service Status Status
[Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation

Started

Resolved

Duration

15 hrs 43 min

Resolvedminor impactVendor link
Affected:Web Security

Update timeline

Resolved

The issue affecting Secure Web Gateway traffic, caused by a third-party certificate issue, has been resolved as of 07:56 UTC on October 22, 2026. Cisco engineering has completed and validated the remediation across all affected services, and all services are operating as expected. We apologize for any inconvenience caused and thank you for your patience. <b>We're Here to Help</b> If you continue to experience issues, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Identified

Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across FedRAMP Cisco Secure Access.

Investigating

We have identified a third party vendor certificate-related issue affecting Secure Web Gateway traffic . Customers with file inspection enabled are not expected to be affected. Customers without file inspection enabled may continue to experience SWG traffic disruptions while we roll out a fix. We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.

[Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation — Cisco Secure Access Service Status Incident Timeline & Status — DevHelm