Cisco Secure Access Service Status Status
Cisco Secure Access - Zero Trust Access Enrollment Issue - Global

Started

Resolved

Duration

2 hrs 28 min

Resolvedminor impactVendor link

Update timeline

Resolved

The issue affecting new ZTA enrollments has been resolved. Users can now complete enrollment, and existing enrolled users and devices can continue using ZTA normally. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.

Identified

The rollout is underway, and our engineering team continues working to restore ZTA enrollment.

Identified

The issue is limited to new ZTA enrollments. Existing enrolled users and devices can continue using ZTA normally. Our engineering team continues working to restore enrollment functionality.

Identified

Our engineering team has identified the cause of the ZTA enrollment issue and is working to restore service.

Investigating

We are investigating an issue affecting Zero Trust Access (ZTA) enrollment. Some users may receive an “Invalid email address” error and be unable to complete enrollment. We will share an update as soon as more information is available.