EU platform down — Spreadshirt Incident Timeline & Status

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Spreadshirt Status

EU platform down

Started

Jul 13, 11:55 AM UTC

Resolved

Jul 13, 12:21 PM UTC

Duration

26 minutes

Postmortemcritical impactVendor link

Affected:EU EU

Update timeline

ResolvedJul 13, 12:21 PM

This incident has been resolved.

MonitoringJul 13, 12:08 PM

The issue has been resolved, we are monitoring our systems and investigating the root cause.

InvestigatingJul 13, 11:55 AM

Our EU platform is down, likely due to DNS issues. We are investigating the issue.

Postmortem—

A duplicate DNS CNAME crashed our internal dns server, and was not caught by its configuration validation. We are investigating ideas to prevent this from happening again.