EU workspaces not available — SpotMe Incident Timeline & Status

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SpotMe Status

EU workspaces not available

Started

Aug 21, 5:55 AM UTC

Resolved

Aug 21, 9:17 AM UTC

Duration

3 hrs 22 min

Resolvedmajor impactVendor link

Affected:Android app Backstage EU (Germany)Web app iOS app

Update timeline

ResolvedAug 21, 9:17 AM

This issue has been resolved.

MonitoringAug 21, 6:32 AM

A defective storage node in the infrastructure was identified and replaced. We remain available for any further assistance. Thank you for your patience.

IdentifiedAug 21, 6:16 AM

We have identified the cause of the issue with EU workspaces. Our team is now working on a full fix. Thank you for your patience.

InvestigatingAug 21, 5:55 AM

EU workspaces are currently unavailable on Backstage and mobile and web apps for participant users. Our team is actively investigating the issue. Thank you for your patience.