Unable to reach Splashtop Servers (EU stack) — Splashtop Incident Timeline & Status

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Splashtop Status

Unable to reach Splashtop Servers (EU stack)

Started

Apr 15, 8:01 AM UTC

Resolved

Apr 15, 8:45 AM UTC

Duration

44 minutes

Resolvedmajor impactVendor link

Affected:Splashtop remote desktop service (EU)Splashtop web console in EU (my.splashtop.eu)

Update timeline

ResolvedApr 15, 8:45 AM

This incident has been resolved.

IdentifiedApr 15, 8:14 AM

We are continuing to work on a fix for this issue.

IdentifiedApr 15, 8:02 AM

The issue has been identified and a fix is being implemented.

InvestigatingApr 15, 8:01 AM

(EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.