Unable to reach Splashtop Servers (Global stack) — Splashtop Incident Timeline & Status

Try DevHelm Uptime

Splashtop Status

Unable to reach Splashtop Servers (Global stack)

Started

Jan 5, 7:02 AM UTC

Resolved

Jan 5, 7:33 AM UTC

Duration

30 minutes

Resolvedcritical impactVendor link

Affected:Mirroring360 service Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)

Update timeline

ResolvedJan 5, 7:33 AM

This incident has been resolved.

MonitoringJan 5, 7:21 AM

A fix has been implemented and we are monitoring the results.

IdentifiedJan 5, 7:20 AM

The issue has been identified and a fix is being implemented.

InvestigatingJan 5, 7:02 AM

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.