Spendesk Status
3DS Authentication – Notifications Not Received on iOS

Started

Resolved

Duration

16 days

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Identified

We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.

Investigating

We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.

3DS Authentication – Notifications Not Received on iOS — Spendesk Incident Timeline & Status — DevHelm