Delivery Issue Canada - ICE Wireless — Sinch Incident Timeline & Status

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Sinch Status

Delivery Issue Canada - ICE Wireless

Started

Nov 3, 7:28 AM UTC

Resolved

Nov 3, 1:45 PM UTC

Duration

6 hrs 17 min

Resolvedminor impactVendor link

Affected:SMS - CA - ShortCode SMS - CA - Toll Free

Update timeline

ResolvedNov 3, 1:45 PM

This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC

InvestigatingNov 3, 1:45 PM

This incident has been resolved. Incident Start Time: 2026-11-03 06:43 UTC Incident End Time: 2026-11-03 12:22 UTC

InvestigatingNov 3, 12:08 PM

We are continuing to investigate this issue.

InvestigatingNov 3, 7:36 AM

We are continuing to investigate this issue.

InvestigatingNov 3, 7:28 AM

We are continuing to investigate this issue.

InvestigatingNov 3, 7:28 AM

We are currently observing delivery issues in Canada - ICE Wireless Incident Start Time: 2026-11-03 06:43 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.