Delivery Issue - Bouygues Telecom - France — Sinch Incident Timeline & Status

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Sinch Status

Delivery Issue - Bouygues Telecom - France

Started

Sep 12, 7:53 PM UTC

Resolved

Sep 13, 4:56 AM UTC

Duration

9 hrs 3 min

Resolvedminor impactVendor link

Affected:SMS - EMEA

Update timeline

ResolvedSep 13, 4:56 AM

This incident has been resolved. Incident Start Time: 2026-09-12 19:34 UTC Incident End Time: 2026-09-13 01:52 UTC

MonitoringSep 13, 2:36 AM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 12, 9:50 PM

We are continuing to investigate this issue.

InvestigatingSep 12, 7:53 PM

We are currently observing delivery issues in Bouygues Telecom - France. Incident Start Time: 2026-09-12 19:34 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.