Delivery Issue - France — Sinch Incident Timeline & Status

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Sinch Status

Delivery Issue - France

Started

Nov 5, 10:26 AM UTC

Resolved

Nov 5, 2:31 PM UTC

Duration

4 hrs 5 min

Resolvedminor impactVendor link

Affected:SMS - EMEA

Update timeline

ResolvedNov 5, 2:31 PM

This incident has been resolved. Incident Start Time: 2026-11-04 15:08 UTC Incident End Time: 2026-11-05 12:46 UTC

MonitoringNov 5, 1:50 PM

A fix has been implemented and we are monitoring the results.

InvestigatingNov 5, 12:31 PM

We are continuing to investigate this issue.

InvestigatingNov 5, 10:26 AM

We are currently observing delivery issues towards France Incident Start Time: 2026-11-05 08:59 UTC Impact: Delayed MT's/Delayed MO's/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.