Delivery Issue Cambodia - Smart Axiata — Sinch Incident Timeline & Status

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Sinch Status

Delivery Issue Cambodia - Smart Axiata

Started

Sep 15, 4:41 PM UTC

Resolved

Sep 16, 9:22 AM UTC

Duration

16 hrs 41 min

Resolvedminor impactVendor link

Affected:SMS - APAC

Update timeline

ResolvedSep 16, 9:22 AM

The incident has been resolved. Incident Start Time: 2026-09-15 16:13 UTC Incident End Time: 2026-09-16 08:35 UTC

IdentifiedSep 16, 7:05 AM

The issue has been identified and we are working with the operator to fix the issue.

InvestigatingSep 16, 2:11 AM

We are continuing to investigate this issue.

InvestigatingSep 15, 9:08 PM

We are continuing to investigate this issue.

InvestigatingSep 15, 5:48 PM

We are continuing to investigate this issue.

InvestigatingSep 15, 4:41 PM

We are currently observing delivery issues in Cambodia - Smart Axiata Incident Start Time: 2026-09-15 16:13 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.