ShipHero Scheduled Maintenance — ShipHero Incident Timeline & Status

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ShipHero Status

ShipHero Scheduled Maintenance

Scheduled

Oct 11, 5:03 AM UTC

Complete

Oct 11, 6:19 AM UTC

Duration

1 hr 15 min

ResolvedMaintenanceVendor link

Affected:Label Printing Miscellaneous Services ShipHero Authentication ShipHero Dashboard ShipHero MCP ShipHero Mobile App ShipHero Public API ShipHero Ticket Support Store Integrations

Update timeline

ResolvedOct 11, 6:19 AM

ShipHero Scheduled System Maintenance is completed. Customers may resume normal operations. Thank you, ShipHero Support

InvestigatingOct 11, 5:05 AM

ShipHero Scheduled Maintenance is running. We will updated Status Page as soon as the maintenance is completed and you are able to resume normal operations.

InvestigatingOct 11, 5:03 AM

Planned System maintenance started on time 05:00 UTC Next Updates 1. Progress Updates - Frequency to be determined by length of maintenance window (minimum hourly) 2 Notification of Maintenance Completion - We will send an email advising customers to resume normal operations and setting event to "Completed"