Shelf Status
Intermittent app loading issues

Started

Resolved

Duration

—

ResolvedVendor link

Update timeline

Resolved

Between 23 Jun 12:00 UTC and 25 Jun 19:00 UTC, we experienced intermittent errors in core resource fetching. This caused a small percentage of requests to fail, which in some cases resulted in users seeing a white screen instead of the app. The incident affected a small number of customers globally. Due to a configuration issue, impact may have been higher for some customers than others. The issue has been resolved, and service has returned to normal. We apologize for the disruption.