Mass outage — ServiceNow Cloud Observability Incident Timeline & Status — DevHelm

Try DevHelm Uptime

ServiceNow Cloud Observability Status

Mass outage

Started

Jun 12, 6:55 PM UTC

Resolved

Jun 12, 9:37 PM UTC

Duration

2 hrs 41 min

Resolvedcritical impactVendor link

Affected:PagerDuty Events API Slack Apps/Integrations Slack Connections Slack Messaging US - Change Intelligence US - Dashboards US - Explorer US - Logs US - Logs Search US - Metrics US - Notebooks US - Observability - API US - Service Directory US - Streams Alerting US - Trace Assembly US - Trace Statistics US - Unified Alerting

Update timeline

ResolvedJun 12, 9:37 PM

The incident is resolved.

MonitoringJun 12, 8:44 PM

A fix has been implemented and we are monitoring the results.

InvestigatingJun 12, 6:59 PM

We are continuing to investigate this issue.

InvestigatingJun 12, 6:55 PM

We're investigating a mass outage.