Arrow Ingestion Traffic Degrading — ServiceNow Cloud Observability Incident Timeline & Status

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ServiceNow Cloud Observability Status

Arrow Ingestion Traffic Degrading

Started

Sep 26, 5:32 PM UTC

Resolved

Sep 26, 6:36 PM UTC

Duration

1 hr 3 min

ResolvedVendor link

Affected:US - Trace Assembly

Update timeline

ResolvedSep 26, 6:36 PM

This incident has been resolved.

MonitoringSep 26, 5:32 PM

Arrow ingestion is degraded due to a traffic spike and an overflow from ingestion. We have identified the issue and have scaled our ingestion, nodes, number of connections, and are monitoring the span ingestion for arrow.