Delayed ingestion of errors in EU — Sentry Incident Timeline & Status

Delayed ingestion of errors in EU

Started

Sep 18, 8:36 AM UTC

Resolved

Sep 18, 11:57 AM UTC

Duration

3 hrs 20 min

Resolvedcritical impactVendor link

Update timeline

ResolvedSep 18, 11:57 AM

We are processing real-time data for all data types again.

IdentifiedSep 18, 11:45 AM

Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

IdentifiedSep 18, 10:58 AM

We have identified a networking issue with an upstream provider and are working on mitigations.

MonitoringSep 18, 10:56 AM

We have identified a networking issue with an upstream provider and are working on mitigations.

MonitoringSep 18, 9:54 AM

We are processing real-time data again and are working on burning our backlog.

InvestigatingSep 18, 9:53 AM

We are processing real-time data again and are working on burning our backlog.

InvestigatingSep 18, 9:00 AM

We have implemented a mitigation and are starting to recover.

InvestigatingSep 18, 8:36 AM

We are currently investigating an issue that causes new errors to be delayed in the EU region.