SendGrid Status
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France

Started

Resolved

Duration

5 hrs 40 min

Resolvedminor impactVendor link
Affected:SMS, Europe

Update timeline

Resolved

The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.

Monitoring

We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring

We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France — SendGrid Incident Timeline & Status — DevHelm