SendGrid Status
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers

Started

Resolved

Duration

3 hrs 17 min

Resolvedminor impactVendor link
Affected:Voice, Europe

Update timeline

Resolved

The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.

Monitoring

We have observed a recovery in voice calls from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers — SendGrid Incident Timeline & Status — DevHelm